Once you enroll in an online/offline course or training, the applicable fee must be paid as agreed. BANCOM ensures transparency in course offerings and encourages users to review course details carefully before making a purchase.

There is no refund policy for online/offline training. However, if you have mistakenly enrolled in the wrong course or wish to switch to another course, this may be considered based on availability. For assistance, contact upskills@bancom.io.

No refunds are available for self-paced courses. If a purchase is made with the intention of copying or misusing content, user access will be immediately blocked without any refund.

BANCOM CONSULTING SOLUTIONS LLP will not be liable for refunds or payment claims under the following circumstances:

• Disputed transactions claimed as unauthorized by the customer.
• Transactions affected due to hacking, phishing, or third-party platform security breaches.
• Refund claims arising from dissatisfaction with services or course content.